Shipping policy

UNITED STATES

Standard Shipping

  • Free shipping on orders $49.99 USD and above

  • $6.99 shipping fee for orders below $49.99 USD

  • Delivery Time: 7–12 Working Days

Express Shipping

Order Amount (USD) Shipping Fee Delivery Time
$0 – $79.99 $15.99 3–5 Working Days
$80 – $139.99 $24.99 3–5 Working Days
$140 and above $32.99 3–5 Working Days

Please note: Tracking information may take 1–2 working days to update.

INTERNATIONAL (SELECTED COUNTRIES)

Covered Countries Include:

  • Asia: India, Indonesia, Japan, Malaysia, Philippines, Thailand, Singapore, Vietnam

  • Middle East: Saudi Arabia, United Arab Emirates

  • North America: Canada, Mexico

  • Oceania: Australia, New Zealand

  • Europe (Selected Countries): United Kingdom, Switzerland, Norway

Order Amount (USD) Shipping Fee Delivery Time
Over $49.99 Free 10–15 Working Days
$49.99 and below $6.99 10–15 Working Days

EUROPEAN UNION

Order Amount (EUR) Shipping Fee Delivery Time
€69.99 and above Free 10–15 Working Days
€49.99 – €69.98 €5.99 10–15 Working Days
€49.99 and below €7.99 10–15 Working Days

COLOMBIA

Order Amount (USD) Shipping Fee Delivery Time
Over $100 Free 10–15 Working Days
$100 and below $15.00 10–15 Working Days

PROCESSING TIME

  • Orders are processed and shipped Monday – Friday from our warehouse.

  • Orders placed Friday–Sunday will ship out on Mondays and Tuesdays.

  • Orders placed on holidays or weekends will begin processing the next business day.

  • Orders are processed and shipped in 1–3 business days.

  • If items in your order are out of stock or delayed for shipping, we will notify you by email.

ORDER STATUS

To check on the status of your order, please email us at info@lurve.com.

Please include your order number, which will be given to you upon completion of successful payment.

A tracking number will be sent to you via email once your order ships.

LOST PACKAGES

Under all circumstances, the carrier is responsible for all mail pieces that undergo delivery services.

If your package has not been delivered, please contact us and we will do our best to help you find your missing package.